Customer care

Shipping & delivery

Order processing

Orders typically require 2 to 5 business days for processing before they ship. Processing time can vary by product.

Transit and delivery

Delivery typically takes 3 to 7 business days after processing. Some items may have longer lead times, and multi-item orders may arrive in separate packages because products can come from different fulfillment partners.

Order tracking

When tracking is available, it is sent by email after an order ships. If you have not received tracking details within 5 business days of ordering, contact support.

Need help?

For delivery questions, email support@jpiglobalholdings.com or visit customer support.